ACEPOKIE Terms and Conditions

You must be at least 18 years old and meet the legal-age and eligibility requirements that apply in your location.

You are responsible for determining whether accessing or using the platform is permitted under the laws applicable to you.

Information submitted during registration or account review should be current, accurate and belong to the registered account holder.

You may be asked to update information or complete account checks where reasonably required for security, account ownership or transaction review.

You are responsible for keeping your login information secure and for taking reasonable steps to prevent unauthorised access.

• Use a unique password.
• Keep OTP and verification codes private.
• Do not allow another person to use your account.
• Review your account activity regularly.
• Contact support if you notice unfamiliar activity.

Account access may be reviewed or restricted where information requires verification, suspicious activity is identified, these Terms may have been breached or action is required by applicable rules or law.

The circumstances and any available review process may depend on the nature of the issue.

Follow the payment options, limits and instructions currently displayed inside your account. Available methods and processing conditions may change.

Do not reuse old payment details without confirming that they remain current.

Payment or payout details may need to belong to the registered account holder. Incorrect, incomplete or mismatched information may require additional checking or affect processing.

Processing time can vary depending on account checks, verification, payment-provider processing, transaction information and other applicable reviews.

Any estimated timing displayed should not be treated as a guaranteed completion time.

Keep the relevant receipt, transaction reference, amount and submission time until processing is complete.

Do not send your complete password, banking password or OTP code with a support enquiry.

An available member offer may include additional eligibility, activation, expiry, participation, turnover or withdrawal conditions.

The information displayed with the applicable offer forms part of the conditions governing that offer.

If activation is required, complete it before beginning the applicable activity. Previous activity may not count toward a newly activated offer.

An offer may require a stated amount of eligible activity before associated funds become available for withdrawal.

The calculation method, eligible activity, expiry and any maximum withdrawal amount should be reviewed in the specific offer conditions.

Availability and conditions may be changed, suspended or withdrawn where permitted. Review the current information displayed before activating or participating in an offer.

You must not use the platform for fraudulent, unlawful, abusive or unauthorised purposes.

• Providing deliberately false account information.
• Attempting to access another person’s account.
• Using automated tools to manipulate platform activity.
• Attempting to interfere with platform security or operation.
• Collusion, fraud or misuse of an available member offer.
• Using payment information without proper authorisation.

The relevant activity may be reviewed and account access may be limited while the issue is investigated.

Further action may be taken where appropriate and permitted by the applicable terms, platform rules or law.

Transactions, balances, results or account activity affected by an evident technical or display error may require review and correction where appropriate.

Platform access may be affected by maintenance, technical problems, internet connectivity, device compatibility, payment providers or circumstances outside reasonable control.

Continuous or error-free availability is not guaranteed.

Platform names, logos, written material, graphics, interface elements and other content may be protected by intellectual-property rights.

Content must not be copied, modified, distributed or commercially reused without applicable permission.

To the extent permitted by applicable law, responsibility may be limited for losses caused by matters outside reasonable control, third-party services or a user’s failure to follow security and payment instructions.

Nothing in these Terms excludes any consumer right or other legal protection that cannot lawfully be excluded.

Personal information may be used for account administration, security, verification, transaction processing, support and compliance with applicable requirements.

Information should only be collected, used or disclosed in accordance with applicable privacy requirements and current platform notices.

These Terms may be updated periodically. The latest version displayed on this page applies from its stated update date, subject to applicable law.

Review this page periodically, particularly before using payment, offer or account features.