Set a Spending Limit
Decide how much you can afford to lose without affecting rent, bills, food, savings or other essential expenses.
ACEPOKIE Safer Play Information
Responsible Gambling at ACEPOKIE
Gambling should be treated as entertainment only. Set clear time and spending limits, monitor changes in your behaviour and seek independent support early if gambling is causing harm.
Responsible Gambling Principles
Decide your personal limits before participating and stop when those limits are reached.
Set a Time Limit
Decide when you will stop, take regular breaks and avoid allowing gambling to interfere with work, sleep or relationships.
Never Chase Losses
Do not increase your spending or continue in an attempt to recover money that has already been lost.
Keep It as Entertainment
Do not treat gambling as employment, an investment or a reliable way to make money.
Avoid Borrowed Money
Do not borrow money, use credit or sell belongings to fund gambling activity.
Take Regular Breaks
Step away regularly and maintain time for family, work, sleep and other activities.
Warning Signs
Consider stopping and seeking independent support if you recognise any of these signs:
- Spending more money or time than originally planned.
- Borrowing money or using credit to continue.
- Increasing spending in an attempt to recover previous losses.
- Hiding gambling activity from family members or friends.
- Feeling anxious, guilty, angry or distressed after gambling.
- Neglecting work, study, sleep or personal relationships.
- Finding it difficult to stop after deciding to take a break.
- Using money required for essential living expenses.
Personal Check-In
These questions are for personal reflection and are not a medical diagnosis.
Am I spending more than I can afford?
If gambling is affecting essential expenses, debts or savings, stop and contact a free gambling-support service.
Am I trying to recover previous losses?
Chasing losses can increase financial harm. Take a break and avoid making another payment.
Has gambling affected my work or relationships?
If gambling is causing conflict, secrecy or missed responsibilities, consider confidential professional support.
Do I find it difficult to stop?
Consider taking a break, asking about account restrictions and contacting an independent counselling or self-exclusion service.
Am I borrowing money to continue?
Stop participating and seek independent financial or gambling support. Avoid taking on further debt to continue.
Steps You Can Take Now
- Stop participating and avoid making another payment.
- Contact ACEPOKIE support to ask which account controls or restrictions are currently available.
- Ask your bank whether it provides gambling-transaction controls or payment blocks.
- Use website or device-blocking tools during your break.
- Talk openly with a family member, friend or another person you trust.
- Contact an independent gambling-support service.
- Consider BetStop if you want to self-exclude from licensed Australian online and phone wagering providers.
Independent Australian Support
These independent services provide information or support throughout Australia. If you or another person is in immediate danger, call 000.
Gambling Help Online
Free and confidential support for people affected by gambling, including family members and friends. Available throughout Australia 24 hours a day.
1800 858 858 Visit Official WebsiteLifeline Australia
Confidential crisis support for people experiencing emotional distress. Telephone support is available at any time.
13 11 14 Visit LifelineBetStop
Australia’s National Self-Exclusion Register for licensed Australian online and phone wagering providers.
Visit BetStop